020-EPOS
We are more than just a call center
020-EPOS is a service center managed by Georg Jansen since 2002 with around 900 employees in Essen, Oberhausen, Castrop-Rauxel and Dortmund. Our convictions manifested themselves early on in our corporate strategy. This, in turn, is the basis of our company guidelines: Every interpersonal and operational action is based on three priorities and is also evaluated according to these.
- First contact rate of over 90%
- Certified according to ISO Din 9001:2015
- High quality standards
Working at 020-EPOS
Get started quickly with targeted training
We call, to listen to customers!
With our conversations, customer satisfaction is always the priority. With us, you start with basic training and, in addition to the theoretical knowledge, you also get the practical basics. Your further education does not end with the basic training but is integrated into your daily work. You will experience a continuous process of further education.
News
What’s new in the 020-EPOS family?
24. April 2023
020-EPOS Webseite with a New Design
It took a long time, but our new website with a new look is finally online.
14. October 2021
Up to 1,500€ for New Employees
A new job, a great team, and you even get a bonus for it? Yes, at 020-EPOS.
18. March 2021
Apprenticeship at 020 Epos
The 020-EPOS European Point of Service GmbH has been on the road to success ever since it was founded 19 years ago.
12. March 2021
Top Training Material Thanks to 020 Epos GmbH
RWE and Essener Chancen partner dresses Team III up in new gear.
10. March 2021
Good Practice – Here’s How
As an employer in our industry, it is particularly important to have a high recognition value.
References
Recommended by strong partners
Any questions?
Our friendly staff will be happy to answer them. Simply call or use the contact form.
This word and figurative mark is legally protected and the property of the trademark owner. Any unauthorized use, reproduction or imitation of this trademark is strictly prohibited and will be prosecuted. Such infringements may result in criminal and civil proceedings, including claims for damages. The trademark owner reserves the right to use all legal means at its disposal to protect the interests of the trademark.