We are more than just a call center
020-EPOS is a service center managed by Georg Jansen since 2002 with around 900 employees in Essen, Oberhausen, Castrop-Rauxel and Dortmund. Our convictions manifested themselves early on in our corporate strategy. This, in turn, is the basis of our company guidelines: Every interpersonal and operational action is based on three priorities and is also evaluated according to these.
- First contact rate of over 90%
- Certified according to ISO Din 9001:2015
- High quality standards
What’s new in the 020-EPOS family?
020-EPOS Webseite with a New Design
It took a long time, but our new website with a new look is finally online.
Up to 1,500€ for New Employees
A new job, a great team, and you even get a bonus for it? Yes, at 020-EPOS.
Apprenticeship at 020 Epos
The 020-EPOS European Point of Service GmbH has been on the road to success ever since it was founded 19 years ago.
Top Training Material Thanks to 020 Epos GmbH
RWE and Essener Chancen partner dresses Team III up in new gear.
Good Practice – Here’s How
As an employer in our industry, it is particularly important to have a high recognition value.